01 · The starting point
Every clinic runs the same six steps.
Specialty changes the details. The shape is identical. If you don’t recognise your clinic in this picture, we should stop here.
- 01IntakePatient sends a form.
- 02TriageClinician reviews and decides.
- 03ConsultThe appointment, or the prescribe.
- 04DocumentationThe record, signed.
- 05Follow-upThe next step, sent.
- 06AuditProve it later, in one click.
02 · The problem
The breakage is always in the handoff.
Not in the steps — clinicians know how to take a history, write a note and sign off a prescription. The breakage is in the seams between the tools.
Intake → triage
Forms come in over email, WhatsApp and paper. Nothing is searchable. The same patient is captured three different ways.
Consult → documentation
Notes get written at 9 pm. Sign-off is overnight. Some entries never get signed at all. The audit picks up the slack.
Documentation → audit
When the inspector asks, evidence lives in seven places. Pulling it together takes a week and four people.
On average a UK private clinic runs the same patient through five separate tools. That’s where the work hides.
03 · The answer
One record. One workflow. One audit trail.
One record
The patient exists in one place, not seven. Intake, consult, prescribing, payments and follow-up all attach to the same record.
One workflow
The six steps move forward automatically. Evidence is captured along the way — not bolted on afterwards.
One audit
What was done, by whom, when, and why — exportable in a single click. The audit isn’t a feature, it’s the byproduct.
AI-enabled where it helps: intake summarisation, document routing, follow-up reminders. Clinical decisions stay with the clinician.
04 · Coverage
Sixteen specialties. One operating model.
Each specialty has its own intake, its own regulatory cards, its own follow-up cadence. The workflow underneath is the same — which is why improvements ship to every clinic at once.
- Weight-loss clinics
- Private GP services
- Online prescribing teams
- Aesthetics clinics
- Pharmacy-led services
- Men's health clinics
- Women's health clinics
- Dermatology & skin clinics
- Multi-site clinic groups
- Physiotherapy clinics
- Dental clinics
- Mental health clinics
- Fertility clinics
- Nutrition & dietetic clinics
- Occupational health providers
- Travel clinics
05 · End to end
From intake to follow-up, on one record.
A new patient, end to end, in five moves. Nothing leaves the platform between steps.
- 01
Patient submits intake
Structured form on practicewise.uk. SOAP sections drafted by AI summary in seconds — clinician reviews before anything is filed.
- 02
Clinician reviews
Queue view, risk-screened. One-click expand. Sign-off audit-stamped against the registered clinician.
- 03
Consult / decision
Documentation in-session — not at 9 pm. Pre-filled template, free-text for the clinical detail, signed before the patient leaves.
- 04
Outcome captured
Prescription, plan, referral or discharge — whatever fits the clinic. Captured against the same record. Payment optional.
- 05
Follow-up sent
Automatic — at the cadence the specialty needs. The patient sees their plan. The reminder is logged against the record.
06 · What’s in the box
Twelve modules. Four outcomes.
Not a feature list — a job list. Pick a column; that’s a job your clinic does today.
Get the patient in
- Intake forms
- Triage queue
- Routing
Run the consultation
- Clinical review
- Consultations
- Notes & signoff
Close the loop
- Prescriptions
- Follow-ups
- Outcomes
Run the clinic
- Documents
- Payments
- Audit & reporting
Every module shares the same patient record. There is no integration step — they are the same product.
07 · AI scope
AI-enabled where it helps. Clinical judgement where it matters.
Four bounded jobs. Not a thirteenth doctor. This is the slide that decides whether you trust us with patient data.
AI does this
- Summarise intake into structured SOAP
- Route documents to the correct queue
- Draft follow-up reminders at the right cadence
- Prioritise the review queue
AI does not do this
- Make clinical recommendations
- Triage patient risk
- Prescribe, dose, or counsel
- Be presented to the patient as a clinician
AI-enabled where it helps: intake summarisation, document routing, follow-up reminders. Clinical decisions stay with the clinician.
08 · Trust posture
Built for the inspections that matter.
Designed against CQC, MHRA, GPhC, GMC and ICO requirements before a single feature shipped.
CQC-ready
Single record per patient, signed entries, exportable audit trail per clinician, per day, per outcome.
MHRA-aware
We do not classify as a medical device — and that’s deliberate. We route work; we do not advise.
GDPR-by-design
UK data residency (Supabase eu-west-2). DPA in place with every clinic. No patient data in AI training.
GPhC / GMC respect
Prescribing controlled by the clinician within their own registration. Evidence captured per record, per signed entry.
Sub-processors and the controls register live at practicewise.uk/security. Nothing on this slide is an aspiration.
09 · Outcome story
Fewer tools. Fewer dropped handoffs. Cleaner audit.
What an operator notices in the first thirty days. We don’t promise clinical outcomes — we change the operational substrate the outcomes sit on.
BeforeIntake in three places (form, email, WhatsApp)
AfterIntake in one place, structured against the record.
BeforeNotes signed overnight — or not at all
AfterNotes signed in-session, evidence per entry.
BeforeAudit takes a week and four people
AfterAudit takes a click.
10 · Pricing
Three tiers. No surprises.
Annual or monthly. Cancel any time on monthly. No call-for-a-quote.
Starter
£249 / month
Single clinic · up to 3 clinicians
- All core modules
- Email support
- Standard audit export
Practice
£590 / month
Single clinic · up to 12 clinicians
- Everything in Starter
- Payments + Documents + Audit reports
- Priority support
Group
£1,490 / month
Multi-site · up to 60 clinicians
- Everything in Practice
- Multi-brand portals + SSO
- Dedicated success manager
Full 30-row comparison and add-ons at practicewise.uk/pricing.
11 · Getting started
Pilot in two weeks. Live in six.
We do this with you, not to you. Six weeks is a commitment, not a target.
- 01
Week 1 · Discovery
Map your current six steps. Identify the three breakage moments. Agree the pilot scope on paper.
- 02
Week 2 · Pilot configuration
Intake form, queue rules, prescribing template and audit export configured for your specialty.
- 03
Weeks 3–4 · Pilot live
Real patients, supervised. A daily stand-up. A weekly recap. Adjustments to the configuration in flight.
- 04
Weeks 5–6 · Roll out
Remaining clinicians onboarded. Second clinic site added if applicable. Pilot becomes the operating model.
12 · Who’s behind it
Operator-founded. Portfolio-backed.
PracticeWise sits inside Rajoka — a Birmingham-based group of eight operating companies. Not a VC-backed startup chasing a milestone.
About Rajoka
- Birmingham-based founder-operator group
- Clinical, retail, software and services businesses
- Each operating company runs independently with its own P&L
- Shared services: capital allocation, governance, hiring
Why this matters for you
- No outside investors pushing premature scale
- The roadmap is ours — you’re not a beta-test for someone else’s KPI
- We sit alongside other Rajoka clinical operations
- We feel the problem we’re solving every day
More on the portfolio at rajoka.com.
13 · What next
Thirty minutes. One pilot scope. One decision.
What we’d like you to say yes to today.
- A thirty-minute deep dive — your six steps, your three breakages, our configuration.
- A pilot scope on paper — within five business days of the deep dive.
- A decision — pilot, defer, or pass. We respect all three.
Book the deep dive. We’ll send the pilot scope on paper within five working days.