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Pricing

Built around how clinics actually grow.

Three tiers, configured per clinic type. The compliance layer, audit log and GP letters are in every tier — the differences are scale, reporting depth and implementation support.

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01 · Tiers

Pick the tier closest to your scale.

Annual billing is roughly 15% cheaper than monthly. Switch on renewal at no penalty.

Tier 01 · solo
Clinic Essentials
Single-clinician clinics moving off spreadsheets and WhatsApp.
£249/ month, per clinic
billed annually
Up to 300 patients / month
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Tier 02 · clinic
Clinic Operations
Multi-clinician clinics running structured workflows at volume.
£599/ month, per clinic
billed annually
Up to 2,000 patients / month
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Tier 03 · group
Clinic Group
Multi-site groups operating multiple brands under one parent.
£1,490/ month, all sites
billed annually
Unlimited patients · per-site config
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All prices in GBP, excluding VAT. Setup is free on Essentials and Operations. Clinic Group customers receive an implementation scoping call.

02 · Feature comparison

What's in each tier.

A complete map. Workflows are uniform across tiers; what scales is the operations layer, the governance commitments and the support response.

Feature
Essentials
Operations
Group
Workflow
Patient portal
Medical questionnaire engine
Consent capture (versioned)
Secure document uploads
Clinician review queue
Prescription workflow
Audit log (append-only, exportable)
Fulfilment & dispatch tracking
—
Requirements tracker
—
Recurring review cycles
—
Reporting & ops
Admin dashboard
Basic
Advanced
Group + per-site
Reporting
Monthly export
Custom + scheduled
Group + per-site
Compliance & audit export (MHRA / CQC / GPhC)
GP letters & invoices
Per-site configuration
—
—
Security & governance
UK data residency
Encryption at rest and in transit
MFA available
MFA required by default
—
SSO (SAML 2.0, OIDC)
Add-on
Add-on
SCIM 2.0 user provisioning
—
Add-on
Quarterly governance review
—
—
Support & service
Support response (priority)
Email · 2 business days
Email + chat · 1 business day
Named lead · same business day
Implementation
Self-serve
Onboarding workshop
Dedicated implementation lead
Operational target
99.5%
99.9%
99.9% with SLA in MSA
03 · Add-ons

Optional, where they help.

A short list. We deliberately keep the add-on menu narrow so pricing stays predictable.

Single sign-on
SAML 2.0 / OIDC SSO add-on on Clinic Essentials and Clinic Operations. Included on Clinic Group.
+ £99 / month
Patient overage
Per-patient overage beyond the tier cap, billed monthly. No hard cap — workflows never lock.
£0.40 / extra patient
Additional site (group)
Add a further site under an existing Clinic Group contract with its own configuration and isolated data.
+ £240 / site / month
Onboarding migration
Bring existing intake forms, consent wording, document requirements and active patient records into PracticeWise.
From £2,500 one-off
04 · Pricing FAQ

Questions clinics ask about pricing.

  • Are prices in GBP and exclusive of VAT?

    Yes. All prices are in GBP and exclude VAT, which is added at the prevailing UK rate on the invoice.

  • Is there a trial?

    Clinic Essentials and Clinic Operations include a 14-day trial. Clinic Group customers start with a paid proof-of-value engagement scoped during the first call.

  • What happens if we exceed the patient cap?

    Workflows never lock. Patients above the cap are charged at the per-patient overage rate on the next invoice; if you exceed the cap consistently, your account manager will suggest moving up a tier.

  • Can we move between annual and monthly billing?

    Yes. Switch on renewal at no penalty. Annual billing is roughly 15% cheaper than monthly.

  • What does "per clinic" mean for groups?

    On Clinic Essentials and Clinic Operations, each clinic is a separate contract. Clinic Group consolidates multiple clinics under one contract with group-level reporting, SSO and a dedicated implementation lead.

  • Are there setup fees?

    No setup fee on Essentials and Operations. Clinic Group customers pay an implementation fee scoped at the start of onboarding — typically billed against the agreed migration scope.

  • What's the contract term?

    Monthly billing is monthly rolling. Annual billing is a 12-month term with auto-renewal; cancel before renewal for no further charge.

  • Do you offer charity / NHS pricing?

    Yes — write to hello@practicewise.uk with the registration details and we'll send our charity / NHS pricing rate card.

Walk through pricing on a demo

Get a tier recommendation in 30 minutes.

Tell us about your clinic and we'll show you which tier fits today, where the breakpoints are, and what the configuration looks like end-to-end.

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