High-throughput async review queues, ID and address verification, GP-letter generation and unambiguous escalation paths — built for prescribing-led services.
Ready cases. Async review. Signed approvals. Urgent escalations clear.
When a clinician is reviewing 80 cases a day, every second of context-switching is a regulatory risk. PracticeWise is designed for the review screen — everything else is structured around feeding it cleanly.
Status, owner and next action visible at every step — to the patient, the admin and the clinician.
ID, address and clinical questionnaire complete before a case enters the queue. Incomplete cases never reach a clinician.
Queue sorted by clinical priority, SLA window and clinician specialty. Urgent flags surface to the top automatically.
Ready case loads with full context. Signed approval, decline-with-reason, or more-info-required handled in one decision panel.
Signed prescription routed to fulfilment; dispatched status visible to patient and admin.
Notification letter to patient's NHS GP generated where consent has been given, queued for clinician sign-off.
Escalation routes — to a senior clinician, to in-person review, to refusal — visible in one place with their own audit trail.
Specific to online prescribing teams — configured into the workflow above, not pinned as an afterthought.
Decision panel records the clinical reasoning, the evidence reviewed, and the prescribed product in one signed record — designed against GPhC prescribing standards, not certified by them.
Every case routed to senior review or refused has its escalation captured in the audit log — not in inbox threads.
Document verification status visible on the review screen; cases without verified ID cannot enter the queue.
Decisions completed in under 30 seconds are flagged in the audit log so internal QA can sample them.
Operator quote
“We can sample 1% of our decisions for QA in three clicks. That used to be a four-day project.”
Pulled from the twelve workflow modules. Each one composes into the same audit trail.
Ready cases, priority-sorted, with full clinical context.
Per-case checklist — patient is auto-prompted for what's missing.
Signed prescription records and dispatch routing.
Auto-generated from approved decisions where consent has been given.
Exception-led ops — what's escalated, what's overdue, what's flagged.
Append-only, per-decision, exportable for QA sampling.
BMI verification, GP-notification consent, recurring prescriptions and follow-up reviews — all configured for the workflow weight-management clinics actually run.
Read the workflowPre-consult intake, video-consult notes, post-consultation prescribing and complete patient-record export — without stitching together four tools.
Read the workflowTreatment-specific consent, photo evidence at every stage, recall cycles for top-up sessions and unambiguous complication reporting.
Read the workflowWe'll walk through your current intake, review and prescribing process — and show you the equivalent in PracticeWise, configured for online prescribing teams.
